When is a financial institution a technology company? Question is, when is it not?
We provided Bank of America with seminal ground breaking research and insights to help architect its online banking solutions and optimize its customer experience. We have also helped provide customer perception insights to evolve the company brand and positioning.
Financial companies today stand at the precipice of new frontiers and customer expectations for experiences and interactions dictated by the simplification of their lives provided by mobile and other technologies. All this while meeting the challenge of enabling the most secure financial transactions possible and abiding by stringent regulation of the industry.
Silicon Valley Research Group continues to providing preeminence and insight in the field most recently with our market investigations into Block Chain technology and their application to secure financial transactions.