In part 3 we explore mining innovation from customer feedback. This post underscores the importance of qualitative,...

    5 Tips for Market Segmentation Research

    by H. Carpenter on Tue, May 16, 2017 @ 03:30 PM

    Market segmentation is a powerful tool for identifying, acquiring, and retaining customers in the most efficient and...

     

    When done right, market research is an invaluable tool for success-testing concepts. Both qualitative and quantitative...

    Don’t Let Your Survey Taint Your Brand

    by Alan Nazarelli on Tue, Mar 15, 2016 @ 09:00 AM

    "I felt fine about your customer service, till you sent me that survey about your customer service." Open ended comment...

    The Inner Game of Market Research

    by Alan Nazarelli on Tue, Mar 31, 2015 @ 10:20 AM

    You’ve heard of the inner game of tennis, the inner game of golf-why not the inner game of research? In sports, the inner...

    “The world is being re-shaped by the convergence of social, mobile, cloud, big data, community and other powerful forces....

    As a Bay area market research firm and with the bulk of our clients being technology companies, we wanted to address how...

    Market segmentation is a powerful tool for identifying, acquiring and retaining customers in the most efficient and...

    In this installment, let's focus on implementation. To recap from part 1, when Seth Godin first published his book, the...

    When Seth Godin first published his seminal book, neither Facebook nor Twitter was around. The idea then was to create...

     

    7 Ways to Customize Your Segmentation Strategy

    by Wes Fu on Sun, Jun 09, 2013 @ 02:37 PM

    When looking to build an optimal market segmentation strategy, many questions arise, such as … Who are your customers?...

    5 Steps to Success with Social Media Data Analysis

    by Wes Fu on Sun, Jun 09, 2013 @ 02:37 PM

    Due to the rise of social media, communication and interaction has changed between people. Instead of untraceable direct...

    Social Media Brand Tracking

    by Wes Fu on Sun, Jun 09, 2013 @ 02:35 PM

    Due to the phenomenal growth of social media and social networking, gone are the days where internet was mostly based on...

    A question I am often asked is: What is the value of technology domain or industry expertise when delivering market...

    Quicker, deeper, cheaper; our clients all agree that our new qualitative market research methodology of Asynchronous Online...