When done right, market research is an invaluable tool for success-testing concepts. Both qualitative and quantitative...
In part 3 we explore mining innovation from customer feedback. This post underscores the importance of qualitative, in-depth...
"I felt fine about your customer service, till you sent me that survey about your customer service." Open ended comment made...
“The world is being re-shaped by the convergence of social, mobile, cloud, big data, community and other powerful forces....
Quicker, deeper, cheaper; our clients all agree that our new qualitative market research methodology of Asynchronous Online...
